Circus Ponies Software, Inc. is a Santa Monica-based software company that provides software programs exclusively for the Mac OS X. Among many of its achievements, it is home to the multi award-winning Mac application Circus Ponies NoteBook that allows users to keep better track of their notes.
“I’m Jayson Adams, president of Circus Ponies Software in Santa Monica, California. We make NoteBook, which is a tool to get organized on the Mac. We contacted Dragil to help us with our web infrastructure which includes our website, our online store, our discussion forums for customers and our technical support call tracking system.”
“We have been searching for a web development company for some time to help us improve our web systems and we had a lot of trouble finding a good one. We had companies that would flake on us, companies that would break the schedule and we couldn’t contact them to find out what was going on. Other companies asked to bid on the projects and we never heard from them again.
So we had a really tough time to find a company that could do the work and not charge us too much. Luckily we found Dragil to help us do that.”
“We laid out our universal projects short term and long term, Dragil looked at it all, gave us a quote, put it all in their project tracking system and just started with the work. Their project manager kept us up to date on what was happening and as new projects came along we would hand them off to Dragil. What is also great is that they would come to us and say ‘Here is something that you might want to think about doing on the web, that you are not doing now, and that would help your business’.
It is really great, it is almost like having an in-house development team.”
“I’m most happy with Dragil for their responsiveness and thoroughness. So I know that if I ask them to work on a project, they are going to tell me what it is going to take to do that and when it’s going to be completed. I know that it’s going to get done correctly.”
Dragil approached the initial phase with a focus on repairing several pre-existing bugs and smaller issues that plagued the website. This included several Zencart-related programming issues, along with a few design related inconsistencies.
Following this, the Dragil team took over the maintenance for the Ruby on the Rails-based client tracking system that allowed our team to add this advanced programming language to its service portfolio. Although our main focus was on using PHP and its associated frameworks (Zend, CakePHP, Qcodo and others), our goal was to ensure a flawless transition.
We then recommended the newest trends of online marketing, such as the creation of a Facebook Fan Page, a Twitter profile and organic search engine optimization in order to maintain Circus Ponies’ excellent search engine rankings for its most relevant keywords.
We are currently working on further updates and website maintenance to ensure the most recent developments and advancements for e-commerce solutions are in place as well as engaging in more advanced methods of how to bind existing clients. With more than 4,000 users of Circus Ponies NoteBook, the potential exists to bring this online community together to share the many benefits of this remarkable product.